Receive your order within 3 days
Estimated delivery within 3 working days, except for certain areas or delays due to the courier, force majeure events, and address compilation errors (see below).
Shipping and delivery days
Delivery times are calculated considering working days (we do not ship or deliver orders on holidays).
Damaged package
Carefully check the package delivered by the courier; if the package does not seem intact, sign the delivery with reservation to the courier.
For questions, contact us by sending an email to info@2bekini.it or via WhatsApp (link on the website).
SHIPPING
Express BRT (with notification service via email from the courier)
Upon completion of the order preparation, the customer will receive an email confirming the order fulfillment and handover to the courier. As soon as the shipment is handled by the courier, the customer will receive an email notification directly from the courier.
ATTENTION:
Gianni Cappelli S.R.L. reserves the right to postpone shipping and is not responsible for delays due to force majeure events.
The valid shipping details will be those stated in the order copy, so the customer is required to check all the data in the order copy received via email. Gianni Cappelli S.R.L. cannot be held responsible for missed or delayed deliveries due to incorrect, incomplete addresses or lacking indications useful to identify the delivery location.
Shipping requests to SHOPPING CENTERS/GDO and PO BOXES are not accepted.
Gianni Cappelli S.R.L. is not responsible for any delays due to customs operations, courier delays, or force majeure events beyond the control of Gianni Cappelli S.R.L.
During holiday or promotional periods, shipments may take longer.
TIMES:
Delivery within 72 working hours from the order fulfillment confirmation (except for remote locations, islands, and the Venice lagoon for which delivery is expected within 4-5 working days).
Orders are processed from Monday to Friday, with the following schedule: 09.00 - 13.00 / 14.00 - 18.00. Orders received by 08.30 will be handed over to the courier the same day. Orders received after 08.30 will be included in the next day's shipment. Orders placed during the weekend will be processed starting the following Monday morning. Finally, if placed on a holiday, they will be processed starting the next working day.
AUTHORIZED DELIVERY OF THE SHIPMENT
Upon delivery of the products, the customer is required to carefully inspect the package before signing the proof of delivery. If the package appears tampered with or if the package is not intact, the customer is asked to sign the receipt with reservation or to refuse the delivery. In case of evidence of package tampering, the customer is requested to immediately report the incident to the local courier office and contact us by sending an email to info@2bekini.it